How can we help?

Check our tips below for better results, or reach out to our team directly.

Tips for better results

Be specific with your instructions

Instead of "organize my files", try "sort files into folders by file type: Documents, Images, and Spreadsheets". The more detail you provide, the better the results.

Break complex tasks into steps

For multi-step operations, describe them in order: "First rename all PDFs based on their content, then move them into folders by year." This helps the AI plan and execute correctly.

Describe the expected output

Tell SideDoc what the end result should look like. For example: "Merge all CSV files into a single Excel file with one sheet per CSV, keeping headers on each sheet."

Use snapshots as a safety net

SideDoc automatically creates snapshots before each operation. If the result isn't what you expected, you can always roll back and try a different prompt.

Contact support

We typically respond within 24 hours.

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